Director of Revenue Operations


About this job

Revenue Operations is a varied role responsible for working with our revenue-facing teams to develop, deploy and enforce the best practices, procedures, and tools necessary to ensure consistency, quality, and maximum efficiency of the department. In addition, you will act as a primary operational interface with other Pole Star function heads (e.g., Finance, Legal, Human Resources, Support, and Professional Services). 

You should have experience in sales operations and must be familiar with common sales reporting and have experience building and maintaining sales reports that monitor KPIs. You must have strong verbal and written communication skills, be very detail-oriented, be well organized, and have the management skills necessary to drive change and compliance across the service practices.

You should possess an in-depth knowledge of the sales business and have experience implementing best practices, helping drive consistency, and effectively leading or facilitating meetings with executives.

Where will you fit in?

Once the team is built, there will be responsibility for managing one or more Operations analysts.

You will report to the Chief Revenue Officer

Remote working available but ideally you should be based in Florida, as to attend St Petersburg office regularly as needed to conduct the function

Your responsibilities

Who We’re Looking For

Ideal Skills and Personality

The working model

Pay and Benefits

Pole Star offers benefits that are designed to lead an evolving marketplace and encourage a health balance between work and life. Highlights of those benefits are listed below:

This position requires completion of an FBI Summary History Report (i.e. background check) and may require a security clearance in the future. Employment is based on satisfactorily being able to complete both the FBI Summary History Report and the future security clearance.

About Us

Pole Star is a privately owned, London headquartered technology company developing innovative SaaS software solutions and APIs for the maritime, banking & finance and government sectors.

For nearly 20 years we have offered the maritime industry cutting edge vessel tracking as well as conformance testing solutions. Our government clients benefit from comprehensive end-to-end service and the highest levels of reliability, redundancy and scalability. We also help our clients in the banking, trade & commodity sectors to manage their financial crime risk with advanced sanctions screening and vessel monitoring solutions.


Find out more about Pole Star