Pole Star Customer Support: We are hiring!

Pole Star is hiring two new customer support representatives. We are a close team that offers the highest levels of service, technical support, and key account management internationally.

At Pole Star, we are working to make the future smarter, more efficient and more secure. Working out of the London Pole Star HQ, you will be joining a close-knit team of passionate individuals and will be given the opportunity to:LearnLiveCreatePlay

Learn

Serving so many industries and working with colleagues and clients from all four corners of the world means we’re always learning - as a team.

Live

In our London HQ, the large, light-filled, open office and whiteboard walls create space for ideation, cooperation and creativity. Join us and enjoy the lively buzz of collaboration.

Create

Pole Star is home to builders, creators, doers. Whether you’re in development, finance, sales, support or marketing, together we’re building things that help connect ships, technology, people and businesses.

Play

At Pole Star, we make time for play. Join us and you’ll have the opportunity to get involved in charity events and fundraisers, sports, hackathons, lunches, parties and much more! Past team events have included taking part in the "Pretty Muddy" Race for Life to raise money for cancer research, and annual Christmas and summer parties (one of which was dragon boat racing in London docklands).

 

                           

We spoke to our customer support team to find out more about what they do and why they love it

 

 

As a customer support representative, you will be: 

• Responding to customer issues
• Proactively engaging with customers
• Contributing to customer support and other teams

We are looking for an individual who is:

• Open-minded, flexible, creative, energetic and enthusiastic
• Able to keep calm under pressure
• Ready to take responsibility and use initiative
• A team player
• Willing to learn and develop within the role
• Hunger for process improvement and innovation


If this sounds like you and you would like to find out more or apply, click here